Save money & simplify IT management Many call and contact centers have chosen to make the switch from TDM to SIP trunking to not onl...

Business as usual, no matter what the weather The National Hurricane Center released separate storm surge warnings for the 2015 storm s...

Interactive Voice Response (IVR) solutions are increasingly being implemented by both small and large businesses to improve overall customer...

If you haven't already included IVR service and software providers to your customer demographic, it's time you expanded into this ve...

In this day in age, it is technology that stimulates our senses and gives us a feeling of innovation and creativity. In the world of tele...

Thanks to VoIP technology, customers have more options now than ever before when it comes to choosing a powerful and cost efficient phone se...

With traditional offices, you have to navigate the costly and time-consu ming  process of setting up 30-60 days before you can configure...

VoIP stands for Voice over Internet Protocol, and is commonly referred to as Internet phone service. VoIP technology allows users to make an...

5 important questions to ask before buying a business phone service /system Having reliable Internet and voice is important to the ever...